Customer service
Fully customer-oriented service comes first and foremost for a team like ours.
This is why our 24/7 service staff never takes a break and is constantly motivated to minimize reaction time.
Service, remote on-line assistance & training courses
Our subsidiary offices located around the world guarantee closer contact and faster customer service. The Group is equipped with an extremely modern remote service technology to provide an immediate response and on-line assistance which has already been successfully installed by numerous customers.
Logistics for packaging and shipping
Assembly, start-up and fine tuning
Before and after sales assistance
Spare parts
Seminars and training
Sharing our knowledge with our customers is essential.
Our engineers and technicians regularly attend courses so that they in turn can fine tune their customer training ability.
Furthermore, courses and seminars are set up to enrich your staff’s knowledge of our equipment, to ensure that full use is made of our systems and that the very best performance is achieved.
The Group is equipped with an extremely modern remote service technology.
